Telephone service is available by various telecommunication companies operating in the Juárez area. Most of the American carriers have joint venture agreements with a Mexican counterpart. Telmex has the strongest infrastructure with eight telecommunication loops in Juárez offering the least chance of service interruption.

Telmex has a full range of service:

• VOICE: Commercial lines, digital trunk, LADA fare plans, audio conference, video conference. SI net, LADA VPnet, Call Centers, 800 service, Direct LADA, LADA codes.
  
• DATA: LADA links, business direct internet, Net NGN/IP (new), VPN, BRI/PRI access, I-Hotel, Infinitum, Prodigy.

There is no infrastructure cost for new service with a three-year service contract. Rental, lease and monthly service costs vary with the type of service plan.

Standard Telephone Line
Initial cost:	$629.49
Monthly charge:	$17.97
Cost per call	$0.12

Cross Border Communications
Depending on a customer's location within the USA and Mexico, a typical 56k/64k data circuit from the El Paso airport industrial district to a major maquiladora industrial park in Juárez, the cost will be approximately $900-$1,000 per month with one-time charges of approximately $3,000-$4,000. For a T-1/E-1 data circuit, the cost will be approximately $3,000-$5,000 per month with one-time install charges of approximately $10,000-$15,000, or more, depending on if existing network facilities are already available to the Mexican customer premise. Realistic installation time intervals are 60 to 120 days from ordering the cross-border circuit and the Mexican local loop.

Local Loop: USA Customer Premise	Install Charges	Monthly Charges	Comments:
Point to Point 56k/64k	Based on site location.		Local loop prices to a customer's premise in USA are based on a Local Exchange Carrier's tariffs.
Frame Relay 256k/128k	Based on site location.
Frame Relay768k/256k	Based on site location.
Point to Point T-1 (1,544k)	Based on site location.
Long Haul: USA to El Paso	Install Charges	Monthly Charges	Comments:
Point to Point 56k/64k	Based on site location.		Depends on distance of customer site to El Paso
Frame Relay 256k/128k	$500	$1,400	Not distance sensitive; may be long-haul back-haul charges to a Frame Relay point of connection.
Frame Relay768k/256k	$700	$1,432
Point to Point T-1 (1,544k)	Based on site location.		Depends on distance of customer site to El Paso
Cross Border: El Paso to Juárez	Install Charges	Monthly Charges	Comments:
Point to Point 56k/64k	$500	$365
Frame Relay 256k/128k	N.A.	N.A.	USA Frame Relay cloud in USA is cross-connected to Mexican Frame Relay cloud.
Frame Relay768k/256k	N.A.	N.A.
Point to Point T-1/E-1	$2,000	$2,600
Long Haul: Juárez to Mexican Location	Install Charges	Monthly Charges	Other Mexican common carriers are now available in addition to TELMEX.
Point to Point 56k/64k	Based on site location.		Depends on distance of customer site from Juarez border crossing.
Frame Relay 256k/128k	$600	$895	Not distance sensitive; may be long-haul back-haul charges to a Frame Relay point of connection.
Frame Relay768k/256k	$700	$2,032
Point to Point T-1 (2,048k)	Based on site location.		Depends on distance of customer site from Juarez border crossing.
Local Loop: Mexican Customer Premise	Install Charges	Monthly Charges	Local loop charges are based on customer's location & if there are any existing TELMEX network facilities to customer's site. TELMEX one-time install charges can range from $2,000 to $12,000+, depending on location and bandwidth. TELMEX monthly recurring charges can range from $300 to $2,000+, depending on location and bandwidth.
Point to Point 56k/64k	Based on site location.
Frame Relay 256k/128k	Based on site location.
Frame Relay768k/256k	Based on site location.
Point to Point T-1 (2,048k)	Based on site location.
Frame Relay cloud charges both in USA and Mexico are based on Port Speed (PS) and Committed Information Rate (CIR). Both PS and CIR can be initially designed and subsequently modified to meet a customer's specific requirements.
Source: Huntleigh Telecom